Privacy Policy

- J&L REAL ESTATE is committed to protecting the privacy of its clients and other users. The Terms and Conditions of the J&L REAL ESTATE Website are detailed on the Website Terms and Conditions pages. For details about the Privacy Policy applicable to the jurisdiction from which you are accessing the J&L REAL ESTATE Website, please carefully read the relevant information below. We aim to provide a safe and secure user experience. We ensure that the information you submit through the J&L REAL ESTATE website is used only for the purposes set out in this policy.

- Through this Privacy Policy, we aim to inform you about the types of personal data we collect, the purposes for which we use it, and how the data is processed. We also intend to comply with the transparency obligation under Law 13.709/18 (General Data Protection Law), hereinafter referred to as LGPD.

- For the purposes of this Privacy Policy, the controller of personal data is J&L REAL ESTATE, and our contact details are described in the Contacts section at the end of this Privacy Policy.

- We collect your personal data, including but not limited to your name and contact details (along with your email address) and other relevant information. We may receive your data electronically, and this may occur through your registration in the form on the J&L REAL ESTATE website.

- We will likely obtain more personal information about you over the course of our relationship. This information may be obtained directly from you or from third parties, such as partner organizations that provide direct client services.

- We will retain, use, and disclose your personal information for legitimate business purposes, including:
  - to provide our services to you;
  - to maintain our business relationship, where you are a user of our website, a client, supplier, or partner;
  - to match your data with service offers, to help us find a more suitable solution for you and to send your personal information (including sensitive personal information) to our partners or consultants, in order to fulfill the demands of contracted services;
  - to respond to your inquiries;
  - to market products and services, inform you about industry news and updates, events, promotions and competitions, reports, and other information. Before doing so, you will have the option to opt out of these communications, and an unsubscribe option will be provided with each communication;
  - to fulfill contractual obligations with our clients and partners;
  - to provide other services to you, by sharing your personal information with other companies within our group of companies, as well as with trusted third parties. Additional details on this item can be found in the section below: Sharing Your Personal Information;
  - to disclose personal information to regulatory agencies or competent authorities, if we are required or authorized to do so;

- To provide you with personalized content on our website, more relevant communication in our emails, and personalized service from our consultants, we monitor and record your usage and interaction with our website and emails. We use a third-party service provider to help us record, store, and analyze this information to determine the best way to provide our services. We ensure that no personally identifiable attribute is recorded in this database, and apart from our chosen service provider, we do not share this information with any other company or unregistered affiliate. We will only process the essential Personal Data necessary to fulfill the Services.

- The period or duration we retain or store your personal information will depend on the services we provide to you and how long we need them. As we typically support our clients over several years and potentially throughout their careers, the purpose for which we retain client data is often an ongoing one. We conduct regular data cleaning and updating procedures with our clients to ensure that (a) the data we hold is accurate, and (b) we do not retain it for longer than necessary.

- Our standard business terms state that our partner consultants must retain client data only for the purpose of delivering services, and as controllers of your data, they must inform you if they plan to keep your data on file to notify you of future services provided through J&L REAL ESTATE, and must not use it for other purposes.

- When determining the appropriate retention period for different types of personal data, we always take into account the amount, nature, and sensitivity of the personal data in question, the potential risk of harm resulting from unauthorized use or disclosure of such personal data, the purposes for which we intend to process it, and whether we can achieve those purposes through other means.

- If you are not satisfied with the use of your personal information, you may contact us via email at: marketing@jelre.com.br